Ember Stead

Frequently Asked Questions

• Is this jewelry meant for everyday wear?

  Yes. Our pieces are designed to be worn daily. Comfortable, lightweight, and easy to style.
  
  They’re made for real life, not just special occasions.

• Can I personalize my piece?

  Many of our designs can be personalized with initials, names, or letters that feel meaningful to you.
  
  You’ll see the options clearly on each product page.

• How long does shipping take?

  Orders are processed within 1–2 business days.
  
  Estimated delivery times are shown at checkout based on your location in the US.

• What if it doesn’t feel right for me?

  That’s okay. You have 30 days after delivery to return your piece for a refund.
  
  Every order is covered by our money-back guarantee.

• Is this meant as a gift or for myself?

  Both, but most of our customers buy their pieces for themselves.
  
  It’s jewelry chosen to mark a moment, a change, or a new beginning.